In crisis? Get help right now

In an acute crisis you are not alone — help is available 24 hours a day. Save these numbers in your phone so you have them at hand when you need them most.

• 194 — Emergency medical service
  emergency medical help, available 24/7
• 192 — Police
  when there is an immediate danger to the child or others
• 0800 300 303 — Centar Srce (emotional support)
  free
• 116 111 — NADEL — National Children’s Line
  a free line for children and young people, a confidential conversation

If someone is in immediate danger, don’t stay alone. Call for help and tell them where you are, what happened and if anyone is hurt. Save the numbers in your phone even for days when everything is quiet.

• 112 — Single European emergency number
  emergency medical assistance, firefighters and other emergency services; available 24 hours a day
• 113 — The police
  when the safety of a child or another person is at risk; available 24 hours a day
• 116 111 — TOM phone for children and teenagers
  Free and confidential chat for children and young people, online and by phone.
• 116 123 — Samarijan and Sopotnik confidential phone
  free help to people in mental distress; available 24 hours a day
• 031 777 600 — Emergency call for the deaf and hard of hearing
  The SMS number provided by GOV.SI for the emergency call of the deaf and hard of hearing

In an acute crisis you are not alone — help is available 24 hours a day. Save these numbers in your phone so you have them at hand when you need them most. In Bosnia and Herzegovina the same emergency numbers apply throughout the country (FBiH, RS and Brčko District): police 122, fire brigade 123, ambulance 124. Important: the single European number 112 does not yet work in BiH as a unified line, so in an emergency call 122, 123 or 124 directly.

• 124 — Ambulance
  emergency medical help, available 24/7 throughout BiH
• 122 — Police
  when there is an immediate danger to the child or others
• 123 — Fire brigade
  fire and rescue service
• 080 05 03 05 — Plavi telefon — advice line for children, young people and parents (Blue Phone)
  Free, anonymous — psychological support for children, young people and parents, plus chat.
• 1265 — SOS line for victims of domestic violence — FBiH
  free, 24/7, anonymous; for people experiencing any form of violence (FBiH)
• 1264 — SOS line for victims of domestic violence — RS
  free, 24/7, anonymous; for the territory of Republika Srpska

For a general crisis/counseling line for adults in Bosnia and Herzegovina, we don’t currently have a number confirmed by an official or association source — so we’re not listing one. Above are the numbers we do have, verified: emergency services and the two domestic-violence helplines.

In an acute crisis you are not alone — help is available 24 hours a day. In Montenegro, the single European emergency number 112 works throughout the country (since 2008) and forwards your call to the competent service; in parallel, the direct numbers also apply: police 122, fire service 123, emergency medical service 124. Save these numbers in your phone so you have them at hand when you need them most.

• 112 — Jedinstveni evropski broj za hitne slučajeve (single European emergency number)
  Free from all networks, 24/7 — forwards your call to police, ambulance or rescue services.
• 124 — Hitna medicinska pomoć (emergency medical service)
  Emergency medical assistance, available 24/7 throughout Montenegro.
• 122 — Policija (police)
  For immediate danger to the child or others, available 24/7.
• 123 — Služba zaštite i spašavanja (protection and rescue service / fire brigade)
  Fire and rescue service, available 24/7.
• 116 111 — Nacionalna SOS dječja linija (national SOS children’s helpline)
  Free, anonymous, 24/7 — counseling for children and youth, and for worried parents.
• 080 888 888 — SOS roditeljska linija (SOS parents’ helpline; Udruženje Roditelji + UNICEF)
  Free counseling for parents on upbringing and family crises, weekdays 9am–5pm.
• 080 111 111 — Nacionalna SOS linija za žrtve nasilja u porodici (national SOS helpline for victims of domestic violence)
  Free, anonymous, 24/7 — support for domestic violence victims, help finding safe housing.
• 020 241 642 / 020 225 395 — Zaštitnik ljudskih prava i sloboda Crne Gore (Ombudsman — Protector of Human Rights and Freedoms) — protection of children’s rights
  When an institution violates your child’s rights — free to file, visits by appointment 11am–2pm.
• 19816 — Centar za mentalno zdravlje — Dom zdravlja Podgorica (mental health center at the Podgorica primary health care center)
  Psychiatric and psychological help, weekdays 7am–9pm; outside these hours call 124.

In an acute crisis you are not alone — help is available 24 hours a day. Save these numbers in your phone so you have them at hand when you need them most. Good news: in North Macedonia the single European emergency number 112 WORKS — since 2023 it connects you to the police, emergency medical services, the fire brigade and the Crisis Management Center from anywhere in the country. The old numbers (192 police, 193 fire brigade, 194 emergency medical services) remain valid in parallel. If your child is in an acute mental-health crisis, tell the dispatcher right away that your child is on the autism spectrum — that way the team knows how to approach. Operators speak Macedonian and Albanian, but Serbian is generally understood in practice — speak slowly and clearly. For acute psychiatric help call 194/112 or go to the nearest emergency service (in Skopje: Univerzitetska klinika za psihijatrija — the University Clinic for Psychiatry).

• 112 — Single European emergency number
  Free, 24/7, nationwide — one call reaches police, ambulance, fire brigade and the crisis center.
• 194 — Emergency medical services (Itna medicinska pomoš)
  Emergency medical assistance, available 24/7 nationwide.
• 192 — Police (Policija)
  For immediate danger to your child or others, available 24/7.
• 193 — Fire brigade (Protivpožarna brigada)
  Fire and rescue service, available 24/7.
• 070 390 632 — Alo Bušavko — SOS helpline for children and young people (run by “Megjaši”, the First Children’s Embassy in the World)
  Psychological support and counseling for children and youth, 24/7 — including suicidal thoughts.
• 070 141 700 (i: 075 141 700, 077 141 700) — National SOS helpline for victims of gender-based and domestic violence
  Free counseling for victims of domestic violence, 24/7, 365 days a year.
• 02 3129 335 (i: 02 3129 359) — Naroden pravobranitel (Ombudsman) — protection of children’s rights
  Not an emergency line — visits by appointment, weekdays 11am–2pm.
• 072 912 676 — Support line for parents, children and young people (Ministries of Education, Health and Social Policy)
  Joint line of the ministries with the University Clinic for Psychiatry. Daily 9 a.m. to 7 p.m.

In an acute crisis you are not alone — help is available 24 hours a day. Save these numbers in your phone so you have them at hand when you need them most.

• 112 — Single emergency number (EU)
  ambulance, police, and fire — available 24/7
• 194 — Emergency medical services
  emergency medical help, available 24/7
• 192 — Police
  when there is immediate danger to the child or others
• 01 4833 888 — Plavi telefon (Blue Phone — helpline)
  Counseling and emotional support, weekdays 09:00–20:00.
• 116 111 — Hrabri telefon (Brave Phone) — for children and youth
  a free and confidential line for children and young people