Glossary
IRK, IOP, cenzus, veštačenje – applications and official decisions are full of terms nobody explains. Here are the sixteen most important ones.
These terms come from the glossary of the Mika Guide app. They are deliberately short: just enough for you to know what is being talked about. What this means day to day is explained on the Everyday topics page. These terms describe the Serbian system; in your country the institutions and procedures are called differently — what applies to you is in the Rights tab of the Mika Guide.
Centar za socijalni rad / CSR (Center for Social Work)
The institution through which many social-welfare entitlements are exercised — for example the care-of-another allowance. Applications are filed there and the case is handled there; the child allowance, however, is the responsibility of the municipal administration.
PIO fond (Pension and Disability Insurance Fund)
The pension and disability insurance fund; for children it matters because the expert assessment for the right to care-and-assistance of another person goes through its commission.
Veštačenje (expert medical assessment)
A specialist review by a commission of physicians that assesses your child’s needs for care and assistance. Their findings are the basis for deciding on entitlements.
Tuđa nega i pomoć (care-and-assistance-of-another-person allowance)
An entitlement and a cash benefit for a child who, because of their condition, needs constant help from another person in everyday activities.
Uvećani dodatak (increased care-and-assistance allowance)
A higher amount of the care-and-assistance allowance, granted to children with the greatest support needs.
Roditelj negovatelj (parent-caregiver status)
A status that brings a monthly benefit and payment of social contributions to a parent who cares for a child with developmental disabilities all day long. The law regulating it uniformly nationwide was adopted in July 2026 and applies from 1 October 2026; until then, decisions of individual cities and municipalities with varying conditions apply.
Dečiji dodatak (child allowance)
A monthly cash benefit for families with children; both the amount and the entitlement itself depend on the household’s income.
Cenzus (income threshold / means test)
The income limit per household member up to which you’re entitled to a benefit, for example the child allowance. Above the threshold, the entitlement lapses.
Interresorna komisija / IRK (Inter-Sectoral Commission)
A municipal commission that assesses what additional support a child needs in education, health care, and social welfare, and issues an opinion and recommendations.
Dodatna podrška (additional support)
All the measures that make learning and participation easier for a child — from a personal aide and an assistant to an adapted plan and assistive devices.
IOP (IOP1 and IOP2) — Individual Education Plan
Individual education plan. IOP1 adapts the methods and materials without changing the goals, while IOP2 also changes the outcomes themselves, that is, the content of the subject.
Lični pratilac (personal aide)
A person who helps a child with getting around, communication, and everyday needs at school and beyond, so that the child can take part on an equal footing.
Pedagoški asistent (teaching assistant)
Professional support in school that helps both the teacher and the child with instruction and with inclusion in the class.
Razvojno savetovalište (developmental counseling service)
A service at the community health center (dom zdravlja) where a child’s development is monitored and where you can get a first assessment, advice, and a referral for further support.
Rešenje (official written decision / ruling)
The official written decision of an institution (for example the CSR or a commission) on your application. It states what you’ve been granted and from when.
Žalba (appeal)
The right, within a legal deadline (usually 15 days), to disagree in writing with a decision and request that a higher authority review it.
The explanations are general and are not legal advice. What applies in your case is decided by the responsible authority.
What’s next?
One term explained can raise the next question right away. Here is where to continue.